Shipping and Warranties

Shipping & Delivery

• We ship all products within 14 working days of your funds clearing.
  
  That being said we usually ship within 5 working days of receiving your order.
  
  At this time, Biowave Research ships merchandise only to locations within the continental United States and not to international locations. Nor does Biowave Research ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands.
  
  The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
  
  

Warranties

• BioWave Research has a 14 day return policy on all of its products that are returned shipped to us with no exterior damage.
  
  Of course that's 14 days from the date you received it to the time you shipped it.
  
  When we receive it from you, with a receipt for your shipping we will send you a refund check that will include your shipping cost.
  
  If you dropped one of the cold laser wands or got a frequency generator wet or otherwise obviously damaged one of our products we will not return your money or your shipping cost.
  
  That being said we know that accidents do and will happen so if you contact us and then return any item that you purchased no matter how long ago, in any condition, we will repairer it for a reasonable fee, paid in advance, and return it to you in a good working condition.
  
  This fee will never be no more then ½ of the purchase price (plus shipping cost and taxes) and we will contact you with the repair price before doing the work.
  
  Pat Working
  BioWave Research